About Us | Felcorp Support

We're righting the wrongs of Offshore Outsourcing

Offshore outsourcing is becoming the go-to rather than the alternative. With onshore staff simply not available in the market, offshore outsourcing is the next best solution to provide staffing scalability.

But the problem is, so many of these offshore outsourcing providers fall flat on delivering a quality and long-term service to firms.

At Felcorp, we're here to fix this.

What firms want from providers

Senior & Experienced Staff

Firms want trained and experienced staff. It is simply not good enough to expect practices using offshore providers to train up the staff to a half competent level all by themselves.
Tailored service with set up support

Practices want a tailored service where the staff are seamlessly integrated into the systems and processes. Practices also seek help in getting set up for the time and implementing staff as quick as possible.
Transparent Pricing

Clear, straightforward and fixed monthly pricing terms with greater transparency in how providers renew agreements and increase prices over time.
Staff retention

Firms want to align themselves with a provider that can demonstrate strong staff retention rates with greater focus on staff wellbeing ad mentoring programs.
Staff Training & Support

Practices want providers to ensure ongoing training and support programs to the offshore staff. Helping them to further their skills and professional development.

Mitigating the biggest problem when offshoring...

The biggest problem firms face when offshore outsourcing is losing the staff they've invested months of training time.

Not having adequate or experienced replacement staff causes havoc. Firms soon lose faith if suitable candidates aren't arranged,

But partnering with a professional offshore provider that has clear management levels and robust training programs means they can do all the training on your behalf, ensuring a seamless transition.